Help Center
Find answers to common questions or reach out to our support team.
QHow does instant matching work?
When you submit a request, our system notifies all vetted tutors who match your subject and level. The first one to accept starts the session with you immediately.
QHow do I pay for sessions?
You can pay per minute via Stripe, or purchase session packages in advance to save up to 20%.
QWhat if I'm not happy with my tutor?
We offer a 100% satisfaction guarantee. If you're not happy with a session, you can file a dispute through your dashboard and we will review it within 24 hours.
QCan I use ApoClass on mobile?
Yes! Our platform is fully responsive and works great on tablets and smartphones, although we recommend a larger screen for the whiteboard experience.